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Simple Wound Care pilot

Most cuts and grazes can be treated at home and will start to heal in a few days. But some wounds may need to be treated by a medical professional if there’s a risk of infection, if the injury is serious, or if you have recently had an operation.

Simple wound care services are available across North East London to support patients with managing wounds such as skin ulcers, first degree superficial burns, post-surgical sutures, clips removal and routine dressings. 

From 1 October 2022, your local NHS will be trialling a new service in Barking and Dagenham, Havering and Redbridge to improve the experience for patients while providing high quality support in local communities. 

The new pilot will:

  • Be available to all patients over the age of 16 who are registered with a GP in Barking & Dagenham, Havering or Redbridge who require simple would care
  • Allow patients to book and cancel appointments online or via telephone at a time convenient for them including mornings, afternoons and at weekends.
  • Provide appointments seven days a week, Monday to Friday from 8am-6.30pm and on Saturday and Sunday between 9am-5pm.
  • Provide appointments at a number of sites across the three boroughs meaning that patients will not need to visit A&E or an Urgent Treatment Centre to have their wound dressed.
  • Enable us to gather feedback throughout the life of the pilot which we can be used to continuously improve the service.

How to book or cancel an appointment

If you are registered with a GP practice in Barking & Dagenham, Havering and Redbridge and have been advised by your doctor or nurse to get support with managing your wound, you can book an appointment seven days a week at a time convenient to you.

Appointments are available Monday to Friday from 8am-6.30pm and on Saturday and Sunday between 9am-5pm. . A telephone booking facility has now been added to support patients who are unable to book appointments online.

Barking and Dagenham: Patients can book online here: https://app.10to8.com/book/swcbarkingdagenham/
If they are unable to book online, then they can book by calling: 07935 534 762. The phone number is open Monday to Friday from 12pm to 2.30pm and Saturday and Sunday 12 to 2pm. This does not include bank holidays.

Havering: Patients can book online here: https://app.10to8.com/book/swchavering/
If they are unable to book online, then they can book by calling: 020 4539 2837.
The phone number is open Monday to Friday from 12pm to 2.30pm. This does not include bank holidays.

Redbridge: Patients can book online here: https://app.10to8.com/book/redbridgeswc/
If they are unable to book online, then they can book by calling: 07935 534 762.
The phone number is open Monday to Friday from 12pm to 2.30pm and Saturday and Sunday 12 to 2pm. This does not include bank holidays.

Locations

You will be able to book appointments at the following locations

Barking and Dagenham         

SitesParkingDays
Barking Hospital Upney lane,
Barking IG11 9LX
yesMonday – Friday,
Saturday and Sundays

 Havering

SitesParkingDays
Rosewood Medical Centre, 30 Astra Close
Hornchurch RM12 5NJ
YesMonday – Friday

Redbridge 

SiteParkingDays
The Loxford Practice, 417 Ilford Lane,
Ilford IG1 2SN
yesMonday – Friday
Gants Hill Medical Centre, 63-65 Ethelbert Gardens,
Gants Hill, Ilford IG2 6UP
noMonday – Friday
Newbury Group Practice, 40 Perrymans Farm Road,
Ilford IG2 7LE
yes / off streetMonday – Friday
Fullwell Cross Medical Centre, 1 Tomswood Hill,
Fullwell Cross Ilford IG6 2HG
Disabled badge holders onlyMonday – Friday
Glebelands Practice 2 Glebelands Avenue,
London E18 2AB
Tuesdays 1pm to 6.30pm

             

How to provide feedback

We will be inviting patients to share their feedback on this new service over the coming months through a survey that will be texted to their phone following their appointment. By providing feedback you will help us to develop a service that meets the needs of local people.

Attachments