Tower Hamlets news

Delays in responding to your complaints

On 1 July 2023, Integrated Care Boards became responsible for investigating complaints and enquiries about Primary Care services, this has resulted in an unexpected volume of complaints being received and created a significant delay in responding.

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Support available following police incident in Hainault

We are deeply saddened to hear of the attack that has taken place in Hainault, Redbridge this morning. We are working with the police, Redbridge Council and local health partners to support local residents following this incident. Police have detained the suspect, and they are not looking for anyone else in connection with the incident. This is a shocking attack, and our thoughts are with all those who have been affected and their families. If you or anyone you know needs support following this incident, help is available. You can: Contact NHS 111 and select option 2 for Mental Health…

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Joint statement on Aldersbrook Medical Centre

We previously wrote to patients registered with Aldersbrook Medical Centre to inform them that the contract to provide GP services at the practice was up for renewal from 30 June 2024. Understandably, this caused some concern with patients who were worried about what this meant for the future of the practice and the quality of care they are currently receiving. Over the last few months NHS North East London and Richmond Road Medical Centre, who hold the current contract, have been working closely together to discuss how we can secure long-term stability for the practice. We have listened to patients…

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Make sure you plan ahead for a healthy Ramadan

Ramadan begins on the evening of Sunday 10 March 2024 and Muslim communities in Britain and around the world will soon be making plans to prepare for the month of fasting. Ramadan brings the opportunity to revisit routines and think about your health, as well as the wellbeing of others.

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Become our patient safety partner

“Patients and their carers should be present, powerful and involved at all levels of healthcare organisations from wards to the boards of trusts” (NHS England) We are excited to be recruiting a Patient Safety Partner to work alongside our staff, people who use our services, their families and carers. The Patient Safety Partner (PSP) is a new and exciting paid role developed by the NHS to help improve patient safety within NHS organisations. We are looking for enthusiastic, caring, enquiring and motivated people who are passionate about helping us make sure we deliver safe, high-quality care. We welcome people who…

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