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Mental Health crisis cafes – walk in help

Close up of two people holding coffee cups having a conversation in a cafe about mental health

About this service​

Crisis cafes are local places you can go that offer immediate help if you are in distress or crisis. They are safe, supportive places for anyone who feels they are struggling or not coping. Just walk-in.

Who can use this service

Anyone aged 18+ who needs immediate help if you are in distress or crisis.

They are free and open 24 hours a day, every day of the week, for adults, children and young people

How to access this service

The following are open on evenings and weekends:

 Newham Together Cafe

  • Location: Stratford Advice Arcade, 107-109 The Grove, London, E15 1HPT
  • Opening times: Monday – Friday: 5pm to 9pm, Weekends and Bank Holidays, 3pm to 9pm
  • Telephone: 07511 082 293
  • Email: Nh.togethercafe@nhs.net

 City & Hackney Together Cafe

  • Location: The Raybould Centre, City and Hackney Centre for Mental Health, London, E9 6SR
  • Opening times: Monday – Friday 6pm – 9pm, 12pm – 4pm at weekends
  • Telephone: 07393 762 366
  • Email: elft.crisiscafe2@nhs.net

Mental Health Crisis Assessment Hub at Goodmayes Hospital

  • Location: Block 8, North East London Foundation Trust, Goodmayes Hospital, Barley Lane, Ilford, Essex, IG3 8XJ.
  • Opening times: If you are over 18 and live in Waltham Forest, Redbridge, Barking & Dagenham or Havering you can walk into the Mental Health Crisis Assessment Hub at Goodmayes Hospital 24/7 for immediate help and support.
  • Telephone: 0300 300 1882 opt 3 
  • Email: Ica-hub@nelft.nhs.uk

Redbridge Recovery Hub

  • Location: Ilford Engagement Hub at Jubilee Gardens, Ilford Lane IG1 2HX
  • Opening times: Redbridge residents aged 18 and over, can walk in with no need for an appointment. 365 days a year. 
    Monday to Friday 5pm – 9pm
    Weekends 2pm – 6pm (virtual support only)
  • Telephone: 020 3031 6501
  • Email: Redbridge.recoveryhub@hestia.org

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