Host Commissioner guidelines: People with a Learning Disability and Autistic people

NHS England published Host Commissioner guidance in January 2021. This describes a clear expectation that as the local integrated care board (ICB) we ensure that we have assurances and maintain effective quality surveillance of all services providing inpatient care to people with a learning disability and autistic people within our geographical boundaries. There are five inpatient services in north east London that may support people with a learning disability and autistic people; this includes one specialist hospital, and four centres for mental health. The services may also provide support people who have been placed by different ICBs into north east London. A list of the services is provided at the end of this page. 

You can review the Host Commissioner guidelines for people with a learning disability and autistic people here. 

You can contact us via our Host Commissioner inboxes below:

Barking and Dagenham, Havering, and Redbridge
 m.gilbey-cross@nhs.net and bhr.tcp@nhs.net 

Waltham Forest
nelondon.tnwqualityteam@nhs.net and gary.woolvett1@nhs.net

City and Hackney
Quality lead
Jane Brown
jane.brown80@nhs.net

LD Commissioner
Penny Heron
penny.heron@hackney.gov.uk

Tower Hamlets
Quality lead
Jeanette Weismann
jeanette.weismann@nhs.net

LD Commissioner
Jaz Mann
jaz.mann@nhs.net

Newham
Quality Lead
Katherine Mutsvangwa
k.mutsvangwa@nhs.net

LD Commissioner
Gary Woolvett
gary.woolvett1@nhs.net

At NHS North East London, our role as Host Commissioner is to:

  • Maintain quality surveillance of our local services.
  • Be the point of contact for all placing ICBs in relation to quality assurance queries.
  • Collate intelligence and triangulate information to address any quality or safety issues.
  • To share and request intelligence across commissioners placing people in our area.  

The role of ICBs placing in North East London is to:

  • Talk to us prior to admitting a person into North East London.
  • Retain oversight for the clinical care of people you place in our area and ensure your contingency plans are robust.
  • Talk to us about any quality or governance concerns you identify within North East London services.
  • Collaborate with us when we set up collaborative assurance meetings across ICBs. The purpose of these is to share information across stakeholders and work together to support providers to maintain quality, mitigate risk and resolve concerns. 

Quality Surveillance in North East London

NHS North East London has well-established oversight for services in our area and this includes:

  • Ongoing and supportive contact to seek assurance about the quality of care delivered.
  • Scheduled yearly and responsive quality visits.
  • Triangulating other intelligence that arises from other sources such as stakeholders, 6/8-week checks, Care and Treatment Reviews etc.
  • Establishing a formal and collaborative assurance process across placing ICBs and other stakeholders where concerns have been identified. 

Reporting safeguarding concerns

We work very closely with our Local Authority Safeguarding Leads to share intelligence about any allegations of abuse or neglect. Should you have any safeguarding concerns or wish to make a safeguarding referral it will be your responsibility as placing ICB to contact the relevant Local Authority. Safeguarding teams will also contact you directly should a local safeguarding concern be raised that involves the person you have placed in north east London. 

In an emergency call 999. If you want to report any other type of crime call 101.

Hate crime can alternatively be reported through True Vision.

  • If you wish to raise a safeguarding concern with the local authority as the lead agency for safeguarding, you will find the contact details in the table below
  • If you feel unsure about raising a concern, you can have a confidential discussion with the local authority safeguarding leads without disclosing identifying information
AreaAdult SafeguardingChildren Safeguarding
Barking and DagenhamOffice hours: 020 8227 2915 / safeguardingadults@lbbd.gov.uk or adult.edt@nhs.net
Emergency out of hours duty team :
0300 555 1249		Office hours: 020 8227 3811 / Childrensservices2@lbbd.gov.uk
Out of hours: 020 8594 8356 / ChildrensEDT@redbridge.gov.uk
City of LondonOffice hours: 020 7332 1224 / adultsduty@cityoflondon.gov.uk
Out of hours: 0300 123 2040		Office hours: 020 7332 3621  / Children.Duty@cityoflondon.cjsm.net
Out of hours: 020 8356 2710
HackneyOffice hours: 020 8356 5782 / adultprotection@hackney.gov.uk
Out of hours: 020 8356 2300.		Office hours: 020 8356 5500 / fast@hackney.gov.uk
Out of hours: 020 8356 2710
HaveringOffice hours: 01708 433 550 / safeguarding_adults_team@havering.gov.uk
Out of hours: 01708 433999		Office hours: 01708 433 222 / tmash@havering.gov.uk
Out of hours: 01708 433 999
NewhamOffice hours: 020 3373 0440 / Accessto.AdultsSocialCareTeam@newham.gov.uk
Out of hours: 020 8430 2000		Office hours: 020 3373 4600 / mash@newham.gov.uk
Out of hours: 020 8430 2000
RedbridgeOffice hours: 020 8708 7333 / Adults.Alert@Redbridge.gov.uk
Out of hours: 020 8554 5000		Office hours: 020 8708 3885 / cpat.referrals@redbridge.gov.uk
Out of hours: 020 8708 5897
Tower HamletsOffice hours: 020 7364 5005 / adultcare@towerhamlets.gov.uk
Out of hours: 020 7364 4079		Office hours: 020 7364 5606 / 560 / MASH@towerhamlets.gov.uk
Out of hours: 020 7364 4079
Waltham ForestOffice hours: 020 8496 3000 / WFDLiaison@walthamforest.gov.uk
Out of hours: 020 8496 3000		Office hours: 020 8496 2310 / MASHrequests@walthamforest.gov.uk
Out of hours: 020 8496 3000

If you wish to contact safeguarding leads within the ICBs for adults or children, please contact the following people:

Please talk to us when you are considering placing a person with a Learning Disability and Autistic people in North East London.

If you intend to admit a person within north east London, we invite you to contact us in advance and we will be able to advise you of any current safety or quality concerns. When contacting us please do not include person identifiable information in your emails. As the Host Commissioner, we will never ask for identifiable information about people you place in our area. 

How to tell us about a concern

It is important that ICBs placing in north east London talk to us about any quality or governance concerns they may identify. This will help us triangulate information and also address any identified concerns as Host Commissioner. We also encourage our services to talk to us about concerns that arise. Contact details can be found below.

North East London inpatient services for people with a Learning Disability and/or Autism:

UnitAddressWebsite
Sunflowers Court, Goodmayes Hospital, North East London NHS Foundation Trust (including Moore Ward, Specialist Learning Disability ATU)157 Barley Lane, Ilford, IG3 8XJ Telephone: 0300 555 1200https://www.nelft.nhs.uk/services-wards
Cygnet Hospital Beckton, Cygnet Health Care Limited23 Tunnan Leys, London, E6 6ZB Telephone: 020 7511 2299https://www.cygnethealth.co.uk/locations/cygnet-hospital-beckton/
Newham Centre for Mental Health, East London NHS Foundation TrustCherry Tree Way, Glen Road, London, E13 8SP Telephone: 020 7540 4380Newham Centre for Mental Health | East London NHS Foundation Trust (elft.nhs.uk)
Tower Hamlets Centre for Mental Health, Mile End Hospital, East London NHS Foundation TrustMile End Hospital, Bancroft Rd, Bethnal Green, London, E1 4DG Telephone: 020 8121 5001ELFT – Services – Tower Hamlets Centre for Mental Health
City and Hackney Centre for Mental Health, East London NHS Foundation TrustHomerton Row, London E9 6SR Telephone: 020 8510 5000 https://www.elft.nhs.uk/service/272/City-and-Hackney-Centre-for-Mental-Health