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Pharmacists are experts in medicines who can help you with NHS prescriptions as well as support and treatments for minor health concerns.

Pharmacists are qualified healthcare professionals and have trained for five years. They can offer clinical advice, over-the-counter medicines and some prescription medicines for a range of minor illnesses, such as coughs, colds, sore throats, tummy trouble and aches and pains.

If symptoms suggest it’s something more serious, pharmacists have the right training to make sure you get the help you need. For example they will tell you if you need to see a GP, nurse or other healthcare professional.

Finding your nearest pharmacy

You can find a local pharmacy here. Many pharmacies are open until late and at weekends. You do not need an appointment. You can find out more about how they can help you here.

Advice and treatment

Pharmacists can give you advice on a range of conditions and can prescribe medicines that can help.

They may also be able to offer treatment and some prescription medicine for some conditions, without you needing to see a GP. These seven conditions are:

  • earache in children (aged 1 to 17 years)
  • impetigo (aged 1 year and over)
  • infected insect bites (aged 1 year and over)
  • shingles (aged 18 years and over)
  • sinusitis (aged 12 years and over)
  • sore throat (aged 5 years and over)
  • urinary tract infections or UTIs (women aged 16 to 64 years)

If you go to a pharmacy with one of these conditions, the pharmacist will offer you advice, treatment or refer you. They will then update your GP health record.

In some cases if you contact your GP practice with a minor illness that can be assessed and treated more quickly by a local community pharmacist (with your consent) they will send an electronic referral to the community pharmacy of your choice for a same day consultation.

Pharmacist holding a clipboard speaking to a patient with medicines in the background

Pharmacy services

All pharmacies in north east London provide the following services:

  • Treatment for the seven conditions listed above without you needing to see a GP.
  • Dispensing of NHS prescriptions
  • Access to repeat prescriptions as advised by your GP
  • An emergency supply of medicine, subject to the decision of the pharmacist (you may need to pay for an emergency supply)
  • Emergency contraception
  • Flu vaccinations
  • Non-prescription medicines like paracetamol
  • Advice on treating minor health concerns and healthy living
  • Advice on medicines, how to take them, and correct doses
  • Disposal of unwanted or out-of-date medicines


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