People and communities strategy

North east London is home to over two million people, and is one of the most ethnically diverse areas of the country. It is essential that the health and care services we deliver work for everyone. 

We believe people and communities have the right to participate in all aspects of our work and should be given the opportunity to influence the decisions we make.

Partly because the NHS is funded by public money, meaning health and care services belong to local people. And also, because we know that by working alongside residents and communities we are better able to address inequalities, improve access, experience and outcomes. 

Our Working with People and Communities Strategy sets out our commitment to participation. It shares examples of where we already have good practice, where we know we must improve, our priorities for action and investment, and how people can get involved. Download a copy below.

The strategy includes a set of standards for participation, which will remain under development and will be tested widely throughout our first few years as an Integrated Care System.

These include:

• Commitment: We will develop an infrastructure of participation within our governance and leadership
• Collaboration: We will work across the Integrated Care system and with our people and communities to deepen our collaboration
• Insight and evidence: We will gather insight and evidence to inform our priorities and target our participation efforts
• Accessibility: We will ensure that all people and communities are aware of and are supported to participate
• Responsiveness: We will ensure that the impact of participation is clear to people, communities and partners

You can find out more about how we’re involving our communities in our work in the Get Involved section.