Reporting a safeguarding concern
Reporting an urgent concern
If you believe a child, young person or an adult is in immediate danger, call 999.
Safeguarding is everyone’s responsibility.
If you are worried that a child or adult is at risk of serious harm and that they are being abused or neglected, contact the local council below. They are the lead authority on safeguarding.
Babies, Children and Young People
Telephone Barking and Dagenham Council on:
- 020 8227 3811 from 9.00am to 4.45pm, Monday to Friday
- 020 8215 3000 (4.45pm to 9am, Monday to Friday, weekends and bank holidays)
Alternatively, you may complete and submit a report online via the online portal.
Adults
The Adult Social Care Intake and Assessment Team
Telephone: 020 8227 2915
Email: intaketeam@lbbd.gov.uk
Babies, Children and Young People
Children & Families Team 020 7332 3621 / children.duty@cityoflondon.gov.uk
Outside 9am-5pm contact the Emergency Duty Team 020 8356 2710
or email the Children and Families Team directly
Adults
Telephone: 020 8332 1224 or Out of Hours 020 8356 2300
Babies, Children and Young People
Hackney Children and Families Services Multi Agency Safeguarding Hub (MASH) 020 8356 5500
Outside 9am-5pm contact the Emergency Duty Team 020 8356 2710
or email MASH@hackney.gov.uk
Adults
Telephone: 020 8356 5782 or Out of Hours 020 8356 2300
Babies, Children and Young People
Telephone Havering Council on:
- 01708 433222 from 9.00am to 5.00pm
- 01708 433999 (after 5.00pm and weekends)
Alternatively, you may complete and submit a report online via the online portal.
Adults
Havering Social Services Safeguarding Adults Team: Telephone: 01708 433 550
Babies, Children and Young People
Telephone: 020 3373 4600 during office hours (Monday to Thursday, 9am to 5.15pm or Friday 9am to 5.00pm)
Out of hours: 020 8430 2000
Adults
Telephone:: 24 hour Safeguarding helpline on 020 3373 0440
Email: Accessto.AdultsSocialCareTeam@newham.gov.uk
Online: by completing the Raise a safeguarding concern as a professional (Word) and email to: Accessto.AdultsSocialCareTeam@newham.gov.uk.
Babies, Children and Young People
Telephone Redbridge Council on:
- 020 8708 3885 from 9.00am to 5.00pm
- 020 8708 5897 (after 5.00pm and weekends)
Alternatively, you may complete and submit a LBR Multi Agency Referral Form (MARF) Template to CPAT.referrals@redbridge.gov.uk.
Adults
Telephone: 020 8708 7333 (Monday to Friday 9.00am to 5.00pm)
Out of hours: 020 8553 5825 outside of these hours.
A concern can be made by completing the online referral form.
Babies, Children and Young People
Telephone: 020 7364 5006 option 3 Extensions: 5606/5601/5358/7796 Office Hours: 9am-5pm
Out of hours service: 020 7364 4079 (after 5pm and at weekends).
Email: Mash@towerhamlets.gov.uk
Adults
Telephone: 0300 303 6070 (Monday to Friday 9-5pm)
Out of Hours Duty Team: 020 7364 4079 (5pm – 9am and weekends only)
Babies, Children and Young People
Telephone Waltham Forest Council on:
- 020 8496 2310 from 9.00am to 5.00pm
- 020 8496 3000 (after 5.00pm and weekends)
- or email: MASHrequests@walthamforest.gov.uk
Adults
Telephone: 020 8496 3000 at any time
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