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ELFT’s Hackney team Highly Commended at national awards

Congratulations to our partners at East London NHS Foundation Trust (ELFT) whose Hackney Integrated Learning Disability Service (ILDS) was presented with a ‘Highly Commended’ Trophy in the Quality Improvement Initiative of the Year category at the national Health Service Journal (HSJ) Patient Safety Awards 2022 on Monday 24 October 2022 in Manchester. The service is commissioned by Hackney Council and ELFT.

The team used QI methodology to reduce the time taken to complete eligibility assessment by 77 per cent, while improving service user and staff experience.  

The annual Patient Safety awards remain the national benchmark for outstanding and innovative work that improves patient and service user safety.  

“This piece of work has been built on the foundations that make East London NHS Foundation Trust really special:  focus on continuous improvement driven by insight from our service users, integrated working with social services, and the constant support, expertise and encouragement from the brilliant QI team,” said Consultant Psychiatrist Dr Laura Checkley. 

Chief Quality Officer, Dr Amar Shah, described the work of the ILDS as a perfect example of ELFT’s approach to ensuring its QI framework is connected to themes that matter to staff.  

“It is wonderful to see what can be achieved when QI methodology and tools are used by staff and service users who care so passionately about improving care,” he said. 

More than 130 improvement projects are taking place across ELFT and can all be linked to the Trust’s refreshed five-year strategy. 

The Trust’s Community Health Service (CHS) Pharmacy team and Tower Hamlets District Nursing Teams were finalists for the Improving Safety in Medicines Management Award and the Advanced Care Planning Team from Tower Hamlets Community Health Services were finalists in the Learning Disabilities of the Year category.  

Visit the QI microsite to read full details of the Improving access to Hackney Integrated Learning Disability Service project.